Zendesk Integration with Omniflow

Use this app to automatically synchronize Zendesk customers with Omniflow, view Zendesk tickets, or create new ones without leaving Omniflow, and more.

Zendesk
Zendesk

Tickets Synchronization

Omniflow will automatically displays the Zendesk tickets of the active Omniflow user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.

  • Zendesk tickets syncronization
  • Automatic ticket update with latest messages

Conversion to Zendesk Ticket

Convert Omniflow conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Omniflow.

  • Converts chats in Zendesk tickets
  • Automatic synchronization and user creation
Zendesk tickets